Privacy Policy
Rejuvenate Wellness Effective Date: July 27, 2026
Rejuvenate Wellness (“we,” “us,” or “our”) operates the website rejuvenatewellnessky.com (the “Website”). This Privacy Policy explains how we collect, use, share, and protect your personal information, including information collected in connection with SMS/text messaging communications. By using this Website or providing us with your information, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
Information you provide directly. When you contact us by phone, text, or email, submit an inquiry through this Website, or otherwise communicate with us, we may collect your name, phone number, email address, and any details you choose to share about your goals or concerns.
Phone numbers and SMS opt-in information. If you provide your mobile phone number to us — whether through a website form, over the phone, in person, or by texting us directly — we may collect and store that phone number, along with your consent status for receiving text messages from us.
Booking information. Online appointments are scheduled through Jane App, a third-party practice management platform. Information you submit when booking, including your name, contact details, and appointment preferences, is processed by Jane App in accordance with its own privacy policy.
Usage information. Like most websites, we may automatically collect certain technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit, typically through cookies and standard analytics tools.
2. Health Information
Information about your health, medical history, medications, and treatments is collected only in the context of consultations and clinical care, not through this Website. Clinical records are maintained securely and handled in accordance with applicable healthcare privacy laws. This Website is not intended to collect protected health information. Please do not include sensitive medical details in website contact forms, emails, or text messages; those conversations belong in your consultation.
3. How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and schedule or confirm appointments
- Communicate with you about your consultations, treatments, or membership
- Send appointment confirmations, reminders, and account-related updates
- Send SMS/text messages to the mobile phone number you provide, where you have consented to receive them (see Section 4 below)
- Improve our Website, services, and client experience
- Comply with legal and regulatory obligations
4. SMS/Text Messaging Communications
SMS & Text Messaging
We collect phone numbers for the purpose of SMS communications, including appointment reminders, follow-ups, and promotional messages. Your phone number will not be sold or shared with third parties for marketing purposes. You may opt out of SMS messages at any time by replying STOP. Message and data rates may apply. Message frequency varies.
No sharing of SMS opt-in data. Text messaging originator opt-in data and consent (i.e., your phone number and your consent to receive texts) will not be shared with any third parties or affiliates for marketing or promotional purposes, under any circumstances. This includes sharing with third-party marketers or lead generation partners. This SMS data is used solely for the purpose of communicating with you about our own services as described in this policy.
5. How We Share Your Information
We do not sell your personal information. We do not share your personal information, including phone numbers, with third parties for their own marketing or promotional purposes.
We may share limited information with service providers who help us operate our business, solely for the purpose of providing services on our behalf, including:
- Jane App, our online booking and practice management platform
- Google Maps, for location display on our Website
- SMS/communications platforms used solely to deliver messages you have opted in to receive
These service providers are only permitted to use your information to perform services for us and are not authorized to use it for their own marketing purposes. Aside from these limited service providers, we do not disclose your personal information to any other third party without your consent, except where required by law.
6. Cookies and Analytics
This Website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the Website function.
7. Third-Party Services
This Website links to or integrates with third-party services, including Jane App for online booking, Google Maps for location display, and social media platforms. These services operate under their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or platforms.
8. Data Security and Retention
We take reasonable administrative and technical measures to protect your personal information, including phone numbers and SMS consent records, from unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.
We retain personal information, including SMS opt-in and consent records, only as long as necessary to fulfill the purposes described in this policy, to provide our services, and to meet legal, regulatory, and record-keeping requirements applicable to healthcare practices.
9. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, including opting out of SMS communications at any time, subject to legal and clinical record-keeping requirements. To make a request, contact us using the details below and we will respond promptly.
10. Children’s Privacy
This Website and our services are intended for adults. We do not knowingly collect personal information, including phone numbers for SMS communications, from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website or continued opt-in to text communications after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or wish to opt out of communications, contact us at:
Rejuvenate Wellness 7211 US Hwy 42, Florence, KY 41042 Phone or text: 859-495-3744 Email: info@rejuvenatewellnessky.com